Shipping & Delivery
The majority of our orders are shipped via Fedex Ground, Fedex Home Delivery or FedEx Freight. Therefore we do not ship to P.O. boxes. Most in-stock items should arrive on your doorstep 5-10 business days after receipt of your order unless otherwise stated. Items of non-standard sizes and items that require special handling will be delivered by FedEx Freight or common carriers.
Fedex Home: For residential orders we utilize Fedex Home delivery service. This delivery service is the residential version of Fedex Ground. They deliver late in the day during the week and also on Saturdays. Fedex Home Delivery does not deliver on Mondays. After shipment of the product the delivery takes place within 3 to 7 days.
Fedex Ground: Delivers on five business days from Monday thru Friday during business hours. After shipment of the product the delivery takes place within 3 to 7 days.
Fedex Freight: For quantity orders, Items of non-standard sizes and items that require special handling, we use Fedex Freight service. Fedex Freight is truck delivery service that delivers to both commercial and residential areas. For commercial deliveries Fedex Freight will deliver during business hours 5 days of the week. For residential deliveries Fedex Freight will always call at least a day before merchandise is ready to deliver to make an appointment for a specific day and time.
All non-standard shipments and freight deliveries are curbside drop-offs. What this means is that the driver is responsible to unload the product on the curbside and bring it to your home to the first suitable place. The driver will not make an inside delivery and will not help open or take the packaging back. Customer is responsible for unpacking and disposal of packaging.
White Glove Inside Delivery
Our inside delivery is an optional service that requires extra fees that are calculated at your checkout if you choose to have this service. Inside delivery carrier will call and setup a day and time for delivery. This white glove service includes inside placement of products and unpacking. White glove delivery service requires an additional 2 weeks after shipment for proper delivery.